Economics of repair centers

December 9th, 2006

In a previous post, wrote about a common camera repair horror story.

I just received the Sony DSC-T9 back from repair. It is still broken in exact same
way as when I sent it in. Power off, power on, and it asks to set
date and time again. Since it’s the fourth time in 90 days the unit
has been in repair w/o success, the customer service rep. suggested
that they request their Sony liason to get a replacement from
Sony. No guarantee that that it would be approved by Sony, but I
guess a case could be made.
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Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported
This work by Case Larsen is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported.