Pick your poison: Ikea or Costco

May 2nd, 2005

Went to Ikea’s sales-tax free sale, but wound up leaving without buying anything. There a couple of good reasons for this:

  • Ikea doesn’t allow rain checks so if you can’t find what you wanted, you just have to come back again (and again and again …).
  • Believe it or not, TJ Maxx has the same quality of furniture at reasonable prices. You are paying a premium for the Ikea brand and hype.

and less practically,

  • Ikea is overexposed and overhyped… I like the Fight Club scene where the main character considers the addiction to Ikea furniture as an evil. And we know what he winds up doing… in the movie anyway.
  • It’s the Ikea color scheme:

    “To create a neutral color scheme in a room, use a range of “un-colors” like brown, beiges, gray, taupes, and whites.” – Furnishing your first home

To add, Costco doesn’t have the best prices or service.

  • You can find sale items at walgreen’s for instance or safeway that are lower than Costco’s never-sale items.
  • You have to wait in lines that look like an airport terminal traffic jam.
  • You have to pay in cash or whatever disadvantaged credit card that is trying to peddle market share (first discover, now American Express).
  • You have to pay $40/year just to be able to walk in and look around.
  • You wind up buying mass quantities because they don’t have anything smaller than 1 gallon of olive oil, or because you dread having to stand in line for 30 minutes to just buy a couple of items.

Paypal and Ebay deterioration

March 17th, 2005

It seems I get at least 2 or 3 faked messages a day from Paypal and eBay which are – ironically for reasons i will soon explain – are the same company. The claims are that my account will be suspended or has been accessed illegally or might have been compromised and that I need to provide my login info again to avoid being deactivated.

It seems these problems persist and aren’t being addressed by eBay or PayPal because:

  • eBay/PayPal isn’t communicating to users what legitimate communication should look like
  • eBay/PayPal uses HTML to communicate making it easier for impostors to hide fake addresses behind a legitimate looking link.
  • eBay/PayPal has in the past (and maybe still does) allowed their official graphics to be included in email making it easier for impostors to fake a legitimate looking email.

What are some fixes:

  • only communicate via telephone, postal mail, or by an indirect mechanism such as notifying user to go to a well known, constant address such as www.paypal.com or www.ebay.com, logging in and retrieving the communications.
  • actually tell users how they are addressing the problem of faked email communication.

Well, this has only been going on for about a year now (as of march 2005). I suspect nothing will be done about it. Ironically, the three phishing scams I know about: eBay, PayPal, and washington mutual, two of them are attacking the same company and that same company is not doing anything about either of them.

Other people talking about this:

  • http://donxml.com/allthingstechie/archive/2005/01/25/1742.aspx#FeedBack
  • http://www.techdirt.com/articles/20050314/113209.shtml
  • http://www.free-conversant.com/irweblog/445
  • http://nimrods.blogspot.com/200501_01nimrods_archive.html#110719917292796355
  • http://www.iht.com/articles/2005/03/07/business/ebay.html
  • http://www.theopensourcery.com/wordp1/index.php?p=222
  • http://cleverhack.com/archives/2004/08/stupid-ebay-phishing-scam/
  • http://www.washingtonpost.com/wp-dyn/articles/A59347-2004Nov18.html
  • http://www.filteringcraig.com/sidebar/archives/000973.html

Update for 2005-Jul-20:

It appears that ebay is communicating as of June, 2005 via its ‘my ebay’ portal, but the existence of those messages aren’t communicated via email and they expire, so if you don’t log in for a month, your messages will have disappeared. But it is a good step taken that’s a long time coming.